Customer relation management efforts by businesses and enterprises strictly depends upon variety of technology system adoption with front end and back end office system applications, communication servers for Web, Emails, Voice, Data , Automatic Call Distribution (ACD), Predictive Dialer, Customer Relationship Management (CRM), Interactive Voice Response (IVR), Computer Telephony (CTI), Skills-based Routing, Recording, Monitoring, Billing and Centralized Management and Administration, Workforce productivity management software and much more.
More Info | Product
Tour |